How AstraZeneca Have Taken on "The Beast" and What We've Learnt
RecFest 2021 • 16m
For the past 18 months, AZ have been taking on “the beast”…. aka, Candidate Experience. We’ve taken a really deep look at CX – what do we mean when we say CX, where do we need to improve, how should we be measuring CX? We’ve learnt a lot along the way (some things we wish we knew at the start) and are excited to share these things as well as our CX strategy which we hope will help anyone else staring at “the beast”currently!
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